FAQ
I am not from the U.S. but I am interested in selling your bicycles.
The Felt offices in Germany controls all International distribution. Please send an email to for details on becoming an international distributer.
I am looking for a F85 in a 56cm - can you find one for me?
We do not have a way of tracking what each store has in stock. Contact your local Felt dealer and they can get you this information.
I am looking for specs for my 2004 model bicycle - do you have them?
Please visit our support page to view prevoius years websites.
I am not from the U.S. - I am from "insert country here" and I would like to be sponsored. Who do I send a resume to?
We handle the team riders in the USA, for "insert country here" you need to contact the "insert country here" distributor. Please look in the dealer locator for contact information
I am trying to find the right size bike in the B2. I am ordering online. I am 5'8" and have a 29" inseam. Would a 54 fit me ok?
First, Felt does not authorize the sale of bicycles online and any purchases made online will void your warranty. Second, all fitting issues are left up to your professional Felt dealer. Proper bike fit is very important and must be done in person and by a professional.
I cannot find a local dealer that carries your product. How do I buy directly from you?
Felt bicycles can only be purchased from an authorized Felt dealer. We have an online store which offers softgoods and some small parts only. Visit our Dealer Locator for the closest Felt shop to you.
I have a 2005 Felt F35 that I have just re-painted; can you send me some replacement stickers?
The sticker kit that came on your bike is actually a water transfer sticker under the clear coat. At this time we do not sell specific model replacement frame sticker kits. You can contact our customer service department for more help and advice.
I have heard that you should not put a carbon stay bike on a trainer - is this true?
The loads a trainer puts on a bike are quite different from those which the bike is designed to withstand on the road, particularly when it comes to tensile forces in the seat stay - which try to pull the dropout out of the seatstay. Howver, Felt has been selling bikes with alloy dropouts bonded into carbon seat stays for four years now. Some of these bikes have been used in trainers, and we have not encountered this problem. Even so, we recommend limiting riding on trainers to in-the-saddle pedaling, and advise that riding on rollers would load the frame in a similar way to the road.
I just purchased a new Felt. How do I register it?
It's easy - click here to register your new Felt bicycle.
I live outside the U.S. and I am looking for a place to buy a Felt.
Each country has its own distributor. Go to Felt Bicycles and click on your appropriate country for contact information.
My "insert part" is broken - is this covered under warranty?
All Felt Warranty has to go through a Felt dealer. Take the bike to the Felt dealer and they will call our Customer Service Dept.
My dealer did not give me an owners manual when I purchased my bike - can you please send me one?
If your dealer does not have an owners manual for you, we have it available online to download. Please go to our support page for PDF downloads of our owner's manuals.
My Felt has a scratch in it - can you please send me some touch up paint?
Felt does not have touch up paint available. We have found the best way is to visit a hobby shop and they usually have a wide variety of touch up colors. You can also check with your local bike shop as bikes usually come with a very small bottle and many shops save these.
Can you please send me a catalog?
There are three ways to get a Felt catalog:
- Visit your local Felt dealer and they may have one to give you for free.
- Visit the support page and download one for free.
- Purchase one from the online store (price includes shipping)
